For questions that aren’t answered below, please contact us at admin@steelandgraintx.com
Orders are processed as quickly as possible. If an item is in stock, we will ship it in 2-3 business days. If an item is custom or personalized, please allow for the window of time indicated on its product page.
If there is a delay in any processing, we will alert you as soon as possible.
Shipping times depend on your location. If you live in Texas, you’ll get it faster than if you live in California.
We ship to the 48 contiguous United States.
Please check that all of your shipping details are entered correctly.
Changes to a delivery address are not possible once shipment is processed.
Expedited shipping is available for an additional cost. Please email us at admin@steelandgraintx.com to request expedited shipping.
Custom / Personalized Products:
We do not offer returns for custom or personalized products unless we made a mistake.
Other Products:
If you’re not happy with your items for any reason, simply return them to us within 7 days of
receiving them for a refund (shipping excluded). Please message us and we’ll help you out right
away